Our team – our success
The philosophy of TourSapabyBus.com is to find to provide top quality services and unique experiences by creating perfect packages for the most discerning of travelers.
We have the head office is in Hanoi, with a branch office in Sapa. All company operations are run by experienced and creative managers and guides.
Mr. Bui Nam, Founder/CEO
After graduating from Hanoi Teachers’ Training College and University of Social sciences and humanities, Nam worked as a teacher but soon wanderlust set in and he quit teaching to take a job as a Receptionist at Hotel, a tour guide, tour operator, PR, sales and marketing man.
Then he open a private hotel in Old Quater of Hanoi, nearby Hoan Kiem Lake in the year 2008. Till the year 2013, He finish the building contract with House owner.
After 8 years in the industry of Hospitality and Tourism, Bui Nam found his own business with Travel Agent in 2010 providing package tours in Vietnam.[+] Spoken Languages: English and Vietnamese
Mr Magnus Pilh – Regional Sales Manager of Charming Travel in the U.S, Australia and Thailand
Mr. Magnus comes from Sweden but he lives in Bali, Indonesia. Magnus works as Tour guide for Scandinavian Travelers for over 20 years.
He also has experience working as a Chief Office Operators in Bali, Indonesia for 7 years.
[+] Spoken Languages: English, Norwegian, Danish, German, Thai and Indonesian
Mrs. Hai Yen, Operations Manager
It is great to work at Charming Travel with our team, which is experienced, dynamic and enthusiastic. Working for guests’ satisfaction & convenience are my goals.
My hobbies are traveling, shopping, cycling, walking and playing tennis. I am here with my operations team to ensure that you have a memorable holiday in our country with our company.[+] Spoken Languages: French, English and Vietnamese
Ms Kathy Nguyen – General Tour Operator
Studied teaching at university before gaining 2-years experience within the tourism industry
Joined TourSapabyBus.com in 2015
As Tour Operations – she has developed a professional service of Bus and Hotel and Tour Guide. Assistant Sales Manager organizing placements and sharing cultural stories with the travelers and locals in Sapa. Passion for teaching the students to be curious about the outside world[+] Spoken Languages: English and Vietnamese
Mr Le Thuong (Michael) – Product Manager
Mike is in charge of product development and makes sure that every single product brings happiness, convenient and safety for our customers. He also advertises for our products on Social Media such as Facebook, Youtube, Instagram,…
By experience as a traveler, he benchmarks each tour guide and tour program so then adjusts from a very little detail. He knows what traveler need, where they want to go and what to do as well.[+] Spoken Languages: English and Vietnamese
Mr Nguyen Duc Minh – Tour guide
He graduated from the University of Foreign Language and University of Vietnam Culture. He has been working as a tour guide for 9 years.
He has a long experience traveling in many countries: China, Thailand, Singapore, Malaysia, Myanmar, Cambodia, Laos, Korea and for sure that most of the provinces in Vietnam.[+] Spoken Languages: English, Chinese and Vietnamese
Our Local Tour guide in Sapa – SAPA GIRLS
SAPA GIRLS are Hmong trekking guides from Mung Hoa Valley, near the town Sapa. They grew up in these mountains and know the trails inside out. Their work is to guide people around this beautiful landscape and give them a good time. They prefer working independently and They’re very experienced when it comes to guiding people. All of them speaks English.
They are the only Female and Hmong owned trekking company in Sapa and are proud to operate a business that ensures all of guides a fair salary and opportunities to grow in our community. With the help of friends we have been able create business that can support ourselves and our families, but also ensure long term employment and security.
Chi Li – Local tour guide in Sapa
Up until recently Chi Li did’t have any electricity in her house. Now she has built a new house, the biggest house in her village. Come and see for yourself. She invites travellers to stay over night or just come by for a cup of tea!
If you want to have a traditional lunch, come to Chi’s brother, Di’s house. Di and his wife will cook traditional local food for you!
Chi Li studied English from many years with travelers from many countries. She is pleased to have a take with you and learn more!!! Teach her more!
Pen – Local tour guide in Sapa
Pen used part of her salary from her job as local tour guide to build a new kitchen. She now welcomes travellers to stay over night at her beautiful house. But be aware that the house is on the top of the mountain!
She would save more to build for her parents a better house. She use small amount of her saving for her brother’s daugter to pay for school fees, books…
Ly Thi Zao – Local tour guide in Sapa
Ly Thi Zao built a house with hot shower, toilet and kitchen from her savings from Tour guide salary. Now her husband take care her homestay at Ta Van. Here you see her husband Ze cook a delicious lunch.
Her husband and she are saving to build a better homestay with more private rooms. Extend a bigger kitken as more travelers want to stay at her homestay because her husband cook well.